Hi!
Do you remember standing in line to buy a ticket to a game? Concert? Show?
I do.
I remember lining up early to get tickets to the first Opening Day in Florida Marlins history.
I got 4 using money I’d made at Winn Dixie on Commercial Boulevard, bagging groceries, stocking shelves, and doing high school job stuff.
I took Ricky, Bobby, and Pete.
That’s why I enjoyed reading this piece on how the ticket-buying experience has gotten so much worse over the last few years.
Many of us think about the ticket buying and selling process a lot.
I think we have to fight the feeling that pushes us to think of the buying experience as just a process and not an emotional adventure that people have looked forward to.
I bring this up today not to pick on technology providers or to shake my fist and shout at the clouds.
I bring it up because of the part of the story about Rich standing on line to get Black Sabbath tickets.
How that experience still brings back memories?
Fond ones, even.
I ask…what can you or I do to bring some of that magic back?
How can we recapture a bit of that magical touchpoint again?
I’m open to ideas and suggestions.
Dave
PS: Remember the idea of a ‘Talking Tickets’ conference?
I’m thinking of putting this on over a week, online.
Each day, we do a panel.
I can then post the panel online, put the audio on the podcast, and recap here.
What would you like to learn?
Send me your agenda ideas.
PSS: Can you share this with one person today?
Join us in the Talking Tickets Slack Channel.